PCOR Toolkit for Community Behavioral Health Organizations Serving Latinos

Bringing effective behavioral health services to the Latino community is challenging for a number of reasons.  As a result, Latino children and adults are much less likely to use mental health services compared to other groups. Unmet mental health needs, in turn, are associated with poor outcomes over the lifespan, both economic and social. This has devastating consequences for our growing Latino community.

An exciting opportunity to help address these challenges is patient-centered research that is outcome driven (PCOR) – a practical community based research framework designed to help promote better services.

A representation of the Toolkit giving an overview

A representation overview of the Toolkit

Community behavioral health organizations serving Latinos, or CBHOSLs, are working to deliver help and consequently often quickly gain the trust or “confianza” of the Latino community. This makes them an ideal conduit for PCOR. But the partnership between researchers, community based organizations and patients has not always been an easy one.

A diverse stakeholder workgroup worked over the last two years to come up with a toolkit to help community-based organizations like El Futuro do a better job of partnering in order to bring PCOR to the communities we serve.

This toolkit will help your organization better respond to research ideas in a way that honors, respects and empowers your patients, preserves the mission of your organization, and furthers the interests of the researchers working with you – a win, win, win for us all!


Stakeholder EngagementPCORI Group photo

A diverse group of stakeholders was recruited for a workgroup that met quarterly to guide the development of the Toolkit. Stakeholders were made up of three groups: 1) Community researchers were recruited from the pool of former El Futuro patients or family members, avoiding interference or power differentials in active treatment cases. 2) Community based organizations were a mixture of mental health and primary health entities as well as advocacy and grass-root organizations. Other information that helped form the toolkit came from literature reviews, key-informant interviews, and focus groups.


An Executive Summary of the project is below, and a draft of our toolkit is available upon request. Please email kbrock@elfuturo-nc.org to get a copy of the toolkit so you can check it out and give us feedback. We want this to be helpful for you!


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More information at the PCORI Website

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