The El Futuro Durham office has walk-in clinic 9am – 12pm every Monday through Thursday.
Our walk-in clinic is for new referrals only – people who are not currently in treatment.
Individuals are helped on on a first-come, first-served basis.
If there are not enough spaces available, individuals will be asked to return the next day.
If individuals have Medicaid, Health Choice, Medicare or private insurance, they will be required to provide that insurance card when they present to our clinic for registration. We also serve individuals who do not have insurance.
If you have information about the individual you are referring that you can share with us prior to them coming, it would be greatly appreciated so that we can do a good job addressing their needs.
Please fax any information to 919-688-7102.
With your information please include the individual’s name and date of birth as well as how we can contact you about this person if they give us consent to communicate with you.
If you are having any problems with sending people our way, faxing us information, or receiving communications from us, please contact Sarelli Rossi at 919-688-7101 x603 or email@example.com
Other options you may wish to explore:
If you or your client need assistance with finding a Spanish-speaking mental health provider in the area, please contact your county’s respective MCO:
Alliance Behavioral Health: 1-800-510-9132
Cardinal Innovations: 1-800-233-6834
Sandhills MCO: 1-800-256-2452
Emergencies: Call 911 or go the emergency room nearest to you.
All staff members (clinicians, front desk staff, volunteers, and trainees) are bilingual in Spanish and English. All signs posted in our clinics, as well as patient education materials, are either in Spanish or bilingual.
We accept Medicaid, Health Choice, and other insurances. We also serve those who do not have insurance. For further questions surrounding payment, we encourage clients to attend our orientation appointments. El Futuro firmly believes that money should be no obstacle in accessing quality healthcare.