Job Announcement

Bilingual Case Manager, Part-time

Want to join a growing, compassionate team of people who share a vision for a brighter future? El Futuro is the leading provider of behavioral health treatment to Latino families in North Carolina. Our mission is to nurture stronger familias to live out their dreams.

El Futuro is currently hiring a Part-time Bilingual Case Manager based in the Durham office. The ideal candidate is self-motivated, detail oriented, and demonstrates excellent customer service. They must be energetic, driven, collaborative, an excellent communicator, and demonstrate a commitment to El Futuro’s mission.

Currently, El Futuro is providing services in-person and virtually. This position will begin with a requirement to provide direct services to clients one day per week in-person at the Durham clinic and the rest of the work week will be remote. This position will be required to work remotely on Friday’s from 9:00 am to 11:00 am.

The case manager is responsible for providing care coordination in order to ensure the full recovery of adults, adolescents, and children enrolled in mental health and substance misuse outpatient services at El Futuro, Inc.

Primary Job Functions:
Facilitate care coordination between El Futuro and allied community organizations (i.e. clinics, hospitals, schools, DV/SA services, legal services).
Maintain accurate and timely documentation of case management services.
Provide case management to clients using Targeted Treatment model.
Be willing to work offsite in a satellite clinic or other location as determined by programmatic needs.
Be willing to work evening hours in order to increase access to care for students and working adults.
Meet weekly with Case Management Team Lead for clinical supervision and support.
Attend allied service provider meetings in order to create and maintain positive relationships related to serving the Latinx community.
Contribute to clinical team knowledge of community resources by providing individual consultations with therapists, writing resource updates for staff newsletter, and highlighting resources for all staff meetings .
Participate in periodic skills-based training in order to keep abreast of a rapidly changing field and maintain best practice approaches for working with Latinx population.
Conduct post-case management surveys in order to identify the case management program’s strengths and areas of growth.
Assist in keeping in-house resource database up to date.
Conduct home visits as needed.

Bachelor’s degree in psychology, social work, human services or related field. Degree must be from an accredited school, Master’s degrees preferred
One to two years experience in a mental health setting and/or case management certification preferred.
Experience with Spanish-speaking clients preferred.
Language Skills: Excellent spoken Spanish required. Must be able to read and communicate with clients in written Spanish. Must be able to document clinical encounters in English and treatment plans in Spanish.
Ability to maintain professional boundaries and protect client confidentiality when working in close collaboration with other agencies in the field.
Willingness to pursue relevant training as needed.
Google Drive, Documents, Sheets experience preferred.
Access to reliable transportation.

To apply, submit your resume and cover letter to

El Futuro is an Equal Opportunity Employer and does not discriminate in its employment decisions on the basis of any protected category. El Futuro is committed to diversity, equity, and inclusion. We believe we are most impactful when people with a wide range of backgrounds, experiences, and identities come together with common purpose. We encourage candidates from all backgrounds to apply.